MYENROLL.COM ONLINE PRIVACY STATEMENT
Benefit Allocation Systems, LLC. and its affiliates (hereafter referred to as
"BAS") are committed to respecting your privacy and maintaining the privacy and
security of your personal information. BAS has a robust privacy program
that helps us ensure that personal information is handled securely.
This Online Privacy Statement describes how BAS protects the privacy of the
personally identifiable information ("PII") you provide through MyEnroll.com. We want you to understand how we
collect and use personal information so you can interact with BAS with
confidence. We encourage you to read this Online Privacy Statement in full to
learn how we treat your personal information and check back regularly for any
updates. If you have any questions,
please contact us at
security@BASusa.com.
Security
BAS is committed to ensuring the security of your
information. To prevent unauthorized access or disclosure, maintain data
accuracy, and ensure the appropriate use of information, we have put in place
appropriate physical, technical, and administrative procedures to safeguard and
secure the information we collect online. We encrypt data at rest and data in
transit that includes certain PII. We urge you to take precautions to
protect your personal information by changing your passwords often, using a
combination of letters and numbers, and making sure you use a secure, up to date
browser, among other measures.
Employer Clients
BAS is committed to protecting the privacy and security of all personal
information that we process, in order to provide services to our clients. We may receive information from our
clients about their current, and former employees, as well as their family
members.
BAS will collect and process personal information as instructed or permitted by
our client or you. BAS may disclose
personal information to your employer and to other entities when instructed by
your employer. Your personal
information may be disclosed to our affiliated companies, in order to provide
services contracted by your employer.
We will also disclose personal information when required by law.
Information We Collect
We limit the collection of personal information to the
information that we need to provide our services and to fulfill legal or
regulatory requirements. The personal information we collect is generally
determined by your employer through the scope of services. Such information may include your
name, title, company, address, phone number, mailing address, email address,
educational and employment information, benefits enrollment data, dependent
data, bank account information, and other relevant information to allow us to
provide services. Employer clients
may be asked to provide contact information and employer information, including
financial and bank account information to provide services.
How Personal Information is Collected
We may ask you for personal information when you
correspond with us, log onto MyEnroll.com, or register to receive materials.
In order to tailor our communications with you and
continuously improve our products and services, we may also ask you to
voluntarily provide us with information regarding your personal or professional
interests, demographics, experience with our products, and contact preferences.
If you register and/or log into MyEnroll.com via
BASusa.com, MyEnroll.com or COBRAContol.com, we will collect PII and Electronic
Protected Health Information or ePHI, as such term is defined under the Health
Insurance Portability and Accountability Act (HIPAA). In our collection of
PII and ePHI, we adhere to HIPAA and privacy standards developed by the U.S.
Department of Health and Human Services. Additionally, BAS only releases
the minimum amount of PII and ePHI necessary to perform the transactions for
which your employer has contracted (i.e., transactions with insurers for premium
billing, benefits enrollment and eligibility, etc.). BAS makes a concerted
effort to maintain security standards in the collection of PII and ePHI
including administrative, technical and physical safeguards to ensure the
integrity and confidentiality of your personal information.
How Personal Information is Used
BAS uses your information to better understand your
needs and provide you with exceptional service. Specifically, we use your
information to help you complete a transaction, to provide customer service, to
communicate back to you, to update you on services and benefits, to comply with
legal, reporting and regulatory requirements, to administer and improve our
website, and to personalize our web sites for you.
How Aggregated, Non-Personal Information is Used
We also use information we collect for our internal
purposes, in an aggregated form, to measure number of visits, average time spent
on the site, pages viewed, and other relevant statistics. We collect this
information to measure the use of our website and to improve the content and
processes of our website. We may share this information, de-identified and in
the aggregate, with other users¿ data from our websites.
How Cookies are Used
We use session-based ¿cookies¿ (small text files that
are stored in the browser memory (not your PC's hard drive)) to identify your
particular session in the site. In all cases, our cookies only contain your
unique session ID number that is created upon your login to the site. Under no
circumstances do we keep any of your personal information in a cookie.
When you close your browser, our cookie is destroyed.
Parties with Whom Information May Be Shared
BAS considers the personal information contained in
our business records to be confidential. BAS will not sell, rent, or lease
your personally identifiable information to others. Unless we have your
permission or are required by law, we will only share the personal data you
provide online with other BAS entities and/or business partners who are acting
on our behalf for the uses described above. Such BAS entities and/or business
partners, including those in the United States and/or any other countries, are
governed by our privacy policies with respect to the use of this data and are
bound by the appropriate confidentiality agreements.
Accuracy and Access
BAS strives to keep your personally identifiable
information accurate. To protect your privacy and security, we will also take
reasonable steps to verify your identity before granting you access to your
information. To correct your
personal information, contact a customer service representative at
info@BASusa.com. Please note that some information
changes may have to be completed through your employer.
Third Party Sites
Links to third party web sites on our site are
provided solely as a convenience to you. If you use these links, you will leave
this site. BAS has not reviewed all of these third party sites and does not
control and is not responsible for any of these sites, their content or their
privacy policies. Thus, BAS does not endorse or make any representations about
them, or any information, software or other products or materials found there,
or any results that may be obtained from using them. If you decide to access any
of the third party sites linked to this site, you do this entirely at your own
risk. We encourage you to read the posted privacy statement of any and
every site you visit, whether you are linking from our site or browsing on your
own.
Your Emails to BAS/MyEnroll.com
If you send emails to BAS, do not include personal
information such as your full home address, Social Security Number, and
birthdate. To identify yourself in an email, please use your full name and your
MyEnroll ID#. To obtain your MyEnroll ID#, login to
www.MyEnroll.com and look to the right of your name and address information. You will see the title MyEnroll ID#,
or similar nomenclature, and your number.
Your Phone Calls to BAS/MyEnroll.com
If you call the BAS/MyEnroll.com customer service
center (sometimes referred to as the Benefits Hotline or other similar
terminology), the call agents are instructed to confirm your identity by asking
you to confirm certain personal identifying information. Please note: Our
call agents are not permitted to confirm your identity by your full Social
Security number and you should not voluntarily, or upon request, offer your full
Social Security number over the telephone. However, sometimes, our call agents
may require you to identify the last 4-digits of your social security number to
assist in identifying you.
Your MyEnroll.com User ID and Password
Your MyEnroll.com User ID and Password provides access
to your private and personally identifiable information; therefore, you should
not share your MyEnroll.com User ID and Password with any co-worker or family
member. Sharing your MyEnroll.com User ID and Password may compromise the
security of your personal information.
California Privacy Statement
California Civil Code Section 1798 allows California residents to ask companies
with whom they have an established business relationship to provide certain
information about the sharing of personal information with third parties for
direct marketing purposes. BAS does
not share any California consumer personal information with third parties for
marketing purposes without consent.
California Business and Professions Code Sections 22580-22582 prohibits an
operator of a website or online service directed to minors to market or
advertise a prohibited product or service.
This website is not directed to minors and is not intended to be used by
minors. This website does not market
or advertise a prohibited product or service.
Social Security Number Privacy Statement
BAS collects Social Security numbers in the regular course of its business. BAS has reasonable physical,
technical and administrative safeguards to protect the Social Security numbers
from unauthorized use and disclosure.
Children Under Age 13
This site is not intended for children under 13 years
of age. BAS does not knowingly
collect personal information from children under the age of thirteen (13).
Dependent data needed for benefits enrollment is customarily provided by
the employee/guardian.
Oversight
BAS reserves the right to modify or amend this Online
Privacy Statement at any time by posting a revised Online Privacy Statement on
our site. The changes will only affect the information we collect after the date
of the change to our Online Privacy Statement.
If you have comments or questions about our privacy policy, please send them to
this email address:
Security@BASusa.com.
Last Revised Date: April 1, 2016